Privacy Policy
Your Privacy is Our Priority
Last updated: June 15, 2026
Data Protection
We use modern encryption to protect your personal information.
Minimal Collection
We only collect information necessary for processing orders.
Your Rights
You can access, correct, or delete your data at any time.
Cookie Control
You can control cookie settings through your browser.
1. Information We Collect
We collect the following types of information:
Personal Information:
- Name and contact information (email, phone number)
- Shipping address and billing address
- Payment information (processed by secure third-party providers)
- Order history and preferences
Automatically Collected:
- IP address and browser information
- Device and operating system information
- Pages visited and time spent on site
- Referral source and exit pages
2. How We Use Your Information
We use your information for the following purposes:
- Processing and fulfilling your orders
- Communicating with you about orders
- Providing customer support
- Sending promotional materials (with your consent)
- Improving our website and services
- Complying with legal obligations
3. Data Protection and Security
We implement appropriate technical and organizational measures to protect your personal information:
- SSL/TLS encryption for all data transmission
- Secure servers with restricted access
- Regular security audits and updates
- Employee training on data protection
- We do not store complete credit card numbers on our servers
4. Your Rights Under GDPR
Under the General Data Protection Regulation (GDPR), you have the following rights:
- Right to Access: Request a copy of your personal data
- Right to Rectification: Correct inaccurate or incomplete data
- Right to Erasure: Request deletion of your personal data
- Right to Restrict Processing: Restrict how we use your data
- Right to Data Portability: Receive your data in a structured format
- Right to Object: Object to certain types of processing
To exercise these rights, please contact us at support@eupetoutdoorgear.com
5. Cookie Policy
We use cookies to improve your browsing experience and analyze website traffic:
- Essential Cookies: Required for website functionality
- Analytics Cookies: Help us understand how visitors use our site
- Marketing Cookies: Used to show relevant advertisements
You can control cookie settings through your browser settings.
6. Data Transfer to Third Parties
We do not sell or transfer your personal data to third parties without your consent, except for:
- Courier services for order delivery
- Payment processors for transaction handling
- Government authorities as required by law
7. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
- Email: support@eupetoutdoorgear.com
- Response Time: 24-48 hours
- Business Hours: Mon-Fri 9:00-18:00 (CET)
GDPR Compliance Statement
This website complies with the EU General Data Protection Regulation (GDPR) 2016/679. We are committed to protecting your privacy and ensuring the highest level of data protection for all EU residents.